Atlantis provided managed IT services to a prominent radio channel. The channel’s technical operations experienced frequent disruptions impacting brand and business.

Atlantis deployed automated solutions to test APIs and optimize scripts. Performance and security tests were conducted to fix streaming and delivery issues. In due course user experience was improved and there was no downtime as per SLAs.

    Goals

  • SLA based support.

  • Enhancements to existing applications.

  • Integrations to other applications.

  • Situation

  • Application Down time and upgrades are not in control.

  • Solution

  • SLAs defined.

  • Automated the deployment process and backups.

  • Optimized the scripts and APIs.

  • Results

  • Zero down time achieved within 3 months.

  • Performance and Security has been enhanced.

  • Timely upgrades.

  • Contract has been renewed for next five years.